What Canadian Tire, Harry Rosen are doing right to engage customers

May 01, 2015
Watch Antony Karabus on Business News Network discuss what retailers like Canadian Tire and Harry Rosen are doing that is leading to such a positive customer experience and high engagement levels.

BNN interviews Antony Karabus, CEO of HRC Advisory, about what retailers need to do to engage customers beyond the point of sale. He also talks about the importance of a customer relationship, which includes being successful online. Watch the full interview footage in the link below.

 

Full Interview
Source: BNN